Turning Chats into Checkouts

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🟢 The WhatsApp Storefront: Turning Chats into Checkouts Where Apps Can’t Go

Let’s be real: if you’re trying to get a tier-2 user to download your app, browse 10 pages, and punch in card details, you’ve already lost. You’re not fighting another brand. You’re fighting low data packs, flaky networks, and the “call ended” tone.

But WhatsApp? It’s always open. Always on. It’s where gossip happens, plans get made—and now, where commerce can quietly explode if you stop treating it like a newsletter dump.

Here’s how the smart DTC brands are flipping the script:

1. Kill the funnel. Build a flow.

Nobody wants your 4-step checkout wizard. People want “Hey, I need a gift under ₹500” → “Got it. Here are 3 hot picks. COD?” Done. The best WhatsApp stores feel like texting your coolest friend who just gets you. They reply fast, recommend right, and don’t make you click 18 links.

2. Product pages are dead. Long live the reply.

Forget layouts. Ask questions. “Looking for something vegan?” “Need this before Friday?” Each reply shapes the sale. Use voice notes, emojis, memes if you must. People don’t want to read specs—they want to feel seen.

3. Stop blasting. Start dropping.

Your broadcast list isn’t a mailing list. It’s a stage. Drop a product like it’s an exclusive leak. “Only 50 of these left. Just for you.” Time it right. Speak like a human. Use inside jokes. The goal? Get them to look forward to your ping.

4. Give your agents a face (and a vibe)

“Aarti from Team Glow” beats “Customer Support Bot v2.6” every time. Make your agents' characters—funny, stylish, blunt, whatever your brand is. People come back to people, not pipelines.

5. Post-purchase isn’t the end. It’s the hook.

“You’ll love this. Want a styling tip to make it pop?” or “Tap here to unlock your VIP code.” That post-checkout moment is pure gold. Use it to deepen the story, not just ship the box.

To uncover more such strategies, Semrush and Euromonitor have released a report unpacking the data reshaping the digital shelf, from mobile-first strategies to the rise of visually-driven shopping and AI-powered discovery. You can get your report for free here!

Zoom Out:

WhatsApp isn’t your side hustle channel. For millions, it is their internet. Treat it like a flagship store—just one that lives in your pocket and speaks like a friend. Get it right, and you’ll own more than transactions. You’ll own trust.

Want to build something like this? Let’s sketch it out together.

Together with Motion

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🧠 AI Evolves: Big Shifts Unfold

From smarter tools to stricter rules, the AI landscape is rapidly transforming. Tech giants and governments alike are racing to innovate while drawing clearer boundaries. Here's what’s shaping the future of AI.

The Breakdown:

• Gemini’s Deep Research Upgrade: Gemini 2.5 Pro Experimental now powers advanced research reports with enhanced reasoning and synthesis. It's new Audio Overviews turn detailed outputs into podcast-style conversations, saving time and adding flexibility for users.
• Vertex AI Becomes a Creative Powerhouse: Google’s Vertex AI now supports generative models across all media—video, image, music, and speech. From Lyria’s high-fidelity music to Veo 2’s cinematic video tools and Imagen 3’s seamless editing features, brands can now build production-ready assets from a single prompt.
• Regulations Tighten as Models Advance: Google’s updated rater guidelines target low-effort AI-generated content, spam, and misleading claims. Meanwhile, Anthropic’s new Claude Max plan offers higher usage tiers, but the pressure is on users to produce high-value, original content as scrutiny increases.

Advanced AI models are raising the bar on what’s possible across formats. But search engines and platforms are also tightening content requirements. Marketers must now pair innovation with clear value to stand out.

🚀 Quick Hits

❓ Will People Actually Remember Your Ads? Neurons AI predicts ad performance before launch, helping brands craft high-impact, memorable campaigns. TikTok, L’Oreal, and Google have seen 73% higher CTRs and 20% stronger brand awareness. Book a free demo today! 

📌 Canva has launched new LinkedIn video templates, allowing marketers to create on-trend videos with overlays and effects. Integrated with LinkedIn Ads, the update supports rising video engagement on the platform, streamlining content creation and campaign deployment for professionals.

🪜 Google has officially introduced a new feature in AI Overviews that adds in-text links directing users to additional Google Search results, streamlining topic exploration and improving navigation, though it may impact traffic to external publisher sites.

🛍️ OpenAI has rolled out a major upgrade to ChatGPT’s memory, allowing it to recall past conversations across all chats. Users can manage this memory through new settings: they can view, delete, or turn off memory entirely, and even prompt ChatGPT with “Describe me based on all our chats” to see what it recalls.

💭 HubSpot unveiled 200+ new features at Spring Spotlight 2025, including AI-powered Breeze Agents, enhanced Marketing Hub tools like Lookalike Lists and Journey Automation, and dedicated Workspaces for sales, support, and success—streamlining operations and boosting collaboration across go-to-market teams.

That’s a wrap for today! Tell us your thoughts about today's content as we line up more Shorts! And don’t hesitate to share this with someone who’d adore it. 🥰